Open One Account for Every Lobby
We keep registration on jaya11 down to one screen: your mobile number, a password, and the wallet you want on file. Sign in the same way from any phone, and access stays open only where local law and eligible regions allow.
Reach Account Help When Stuck
Stuck halfway through the form? Message our help desk and describe the field that's blocking you — the team works from the same sign-up screens you see, so they can name the fix instead of guessing. Chat opens inside the account area and on the sign-in page before you're logged in. Keep your mobile number and the wallet transaction ID to hand before you write. With those two, most registration snags get traced in one pass.
Chat before you sign in
The chat button also sits on the sign-in page, so a broken login isn't a barrier. Ask there why a code never arrived or what a name check is waiting on.
Wallet transaction trace
Send the transaction ID from bKash, Nagad or Rocket and we can follow a deposit that never showed up. A screenshot of the confirmation page speeds the trace along.
Recovery walkthrough
Locked out with no code reaching your phone? Support can step you through recovery once the number and the profile name are confirmed as yours.
Your Login Details Stay Yours
Everything you type into the sign-up form travels over an encrypted connection, and your password is stored scrambled rather than as readable text — our own desk cannot hand it back to you. The name check exists for a reason: tying a profile to a matching wallet keeps a stolen handset from emptying an account. You can change the password yourself at any point, and a lost phone is handled by resetting through the code sent to your number. Access is meant for adults in regions where local law permits it, so check where you stand first.
Encrypted form and codes
The sign-up form, the code step and your wallet details all run over an encrypted connection. Passwords are stored scrambled, which is why we reset rather than reveal them.
Name and document check
We compare the name on your profile with your wallet and, when something looks off, ask for one document. That step protects the balance sitting in your account.
You control the password
Change the password from account settings whenever you like. If a phone goes missing, reset it with the code sent to your registered number and the old session stops working.
Ask what we hold
We keep registration details to run your account and check payouts. If you want to know exactly what is stored against your profile, ask support and we will take you through it.
Send Money From Your Wallet App
Deposits here run through the wallet apps already sitting on your phone. Open bKash, tap Send Money, paste the number our deposit screen shows, enter your PIN and confirm — the balance lands in your account wallet. Nagad and Rocket work the same way. Withdrawals go back out through the rail you paid in on, and a first payout waits on a name check before it leaves. Keep your wallet statement or confirmation screen until the transfer clears.
See What Sign-Up Asks of You
Here's the shape of it. You open the form, pick a username, enter your Bangladesh mobile number and set a password you haven't used elsewhere. We send a six-digit code to that number; type it in and the account exists. No email queue, no waiting on a callback. Before the wallet is fully usable we
ask you to match the name on your bKash, Nagad or Rocket account to your jaya11 profile — which is why the name field matters more than the rest. A document photo may be requested if the details don't line up. Coming back in is the same number and password, straight to the lobby. Forget
the password and the code flow resets it; we don't post a temporary one to your email. Sign in on a phone in the morning, open the site on a laptop at night, and the balance, open bets and saved payment details are already sitting there. Nothing lives on the handset. Take your time on
the password. It's the one field you'll live with daily.
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Code on your number Every new account is confirmed with a six-digit code sent to your Bangladesh mobile number. That single step stops someone else from opening a profile in your name.
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Name matches the wallet Your profile name has to line up with the name on your bKash, Nagad or Rocket wallet. Getting it right at sign-up saves a manual check when you first cash out.
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Same login, any handset Use the number and password on your phone, then again on a laptop. Your wallet, open bets and saved details follow the account, not the device you happen to be holding.
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Password reset without email The code route resets a forgotten password; you don't need an inbox. Keep the number on your profile current, because that is where the code lands.
Account
Here's the shape of it. You open the form, pick a username, enter your Bangladesh mobile number and set a password you haven't used elsewhere. We send a six-digit code to that number; type it in and the account exists. No email queue, no waiting on a callback. Before the wallet is fully usable we ask you to match the name on your bKash, Nagad or Rocket account to your jaya11 profile — which is why the name field matters more than the rest. A document photo may be requested if the details don't line up. Coming back in is the same number and password, straight to the lobby.
See The LobbyYour details are encrypted for secure account access.
Ask Us Before You Sign In
These are the answers we hand out most often at the sign-up screen, written plainly so you don't have to open a chat for the small things.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.